3 Day Return Policy:

Requests for return must be initiated within 3 days from the time of delivery. The product must be unused, unopened, and in its original sealed condition, along with the original packaging. To initiate a request, customers must contact our support team at +91-92505 55555.

Mandatory Proof Requirement : A complete and uninterrupted unboxing video from start to end is mandatory for any return, damage, or discrepancy claim. The video must clearly show: Outer packaging, Shipping label, Unsealing process and Product condition. No claims will be accepted without a valid unboxing video under any circumstances.

How will I receive my refund?

a) If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account(same mode of payment)
b) If the payment made was by Cash, we will UPI, Bank transfers/NEFT payments from our company bank account.

How long will the refund process take?

a) For Cash on Delivery Orders -UPI/NEFT/Bank transfers:It would take 7 working days for it to be deposited into your account.
b) Credit/Debit Card or Net-Banking: We initiate refund after receiving return but it may take upto 7 working days for the refund to reflect in your account.


Note: If you receive a package that is open or looks to have been tampered with, do not accept it and  Contact us at +91-9250555555(Monday-Friday,2:00pm-6:00pm), and we will have the issue quickly resolved.

Still any doubt: Kindly call or whatsapp on 9250555555 or email at perfumeaddiction.com@gmail.com